Contact Us

Questions about a Juno & Vale product or an existing order? Our customer care team is here to help.

Customer Care

Email: support@junoandvale.shop
Phone: +1 (530) 590-0819

Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM ET

We aim to respond to customer inquiries within 1–2 business days.

Messages received outside our regular customer service hours will be reviewed on the next business day.

Order Support

When contacting us about an existing order, please include your order number and the email address used to place the order. This helps us locate your purchase and respond more efficiently.

Please do not send payment card information or other sensitive financial information by email or through our contact form.

Business Information

Juno & Vale
Operated by JEAN JUMP LLC

United States

Website: junoandvale.shop
Email: support@junoandvale.shop
Phone: +1 (530) 590-0819

For our registered business mailing address, please refer to the business information displayed on our website and applicable order documentation.

Contact Form

You may also contact us through the Contact Form on this page.

Please select the topic that best matches your request:

• Order Status

• Shipping

• Return or Refund

• Exchange

• Product Question

• Damaged or Incorrect Item

• Other

We will never ask you to provide your full payment card number by email or through our contact form.