Contact information

Page Title: Contact Us
Contact Juno & Vale
We're here to help.
Whether you have a question about an order, product, shipping, returns, payments, or anything else related to your Juno & Vale purchase, please feel free to contact us.
Customer Support
Email:
support@junoandvale.shop
Phone:
+1 201-589-6258
Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM CT
Average Response Time:
Within 1 business day
Business Information
JEAN JUMP LLC
515 E Clinton St
Clinton, MO 64735
United States
Order Questions
If you are contacting us about an existing order, please include your order number whenever possible.
This helps us locate your order and respond more efficiently.
Shipping Questions
For questions about shipping, please include your order number and, if available, your tracking number.
Returns & Refunds
For return or refund requests, please contact:
support@junoandvale.shop
Please do not send a return package to our business address unless our customer support team has specifically provided return instructions.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.
Please provide:
- Order number
- Description of the issue
- Photos of the product when applicable
- Photos of the packaging when applicable
Our team will review the information and provide further instructions.
Business Address
JEAN JUMP LLC
515 E Clinton St
Clinton, MO 64735
United States
Email: support@junoandvale.shop
Phone: +1 201-589-6258
Support Hours:
Monday–Friday, 9:00 AM–5:00 PM CT