Privacy Policy

Last Updated: September 5, 2026

This Privacy Policy describes how Juno & Vale, operated by JEAN JUMP LLC (“Juno & Vale,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information when you visit junoandvale.shop, make a purchase, contact us, or otherwise interact with our online store and related services.

By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Juno & Vale, we may collect information such as:

Contact Information

This may include your:

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

Order and Transaction Information

When you place or attempt to place an order, we may process information relating to:

• Products purchased or considered

• Order number

• Order value

• Shipping selection

• Billing and delivery information

• Order status

• Returns, exchanges, and refunds

Payment Information

Payments are processed through the payment services made available through our Shopify checkout.

Payment providers may process payment card or other financial information necessary to complete a transaction.

Juno & Vale does not ask customers to provide full payment card information by email or through our customer service contact form.

Account Information

If customer account functionality is available and you choose to create or use an account, we may process information associated with that account and your order history.

Customer Service Information

If you contact us, we may collect the information contained in your message and other information reasonably necessary to respond to your request.

Device and Usage Information

When you use our website, certain technical information may be collected automatically, including information relating to your browser, device, IP address, website interactions, and similar usage information.

Cookies and related technologies may be used for these purposes.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders;

• Arrange shipping and delivery;

• Provide order confirmations and updates;

• Process returns, exchanges, and refunds;

• Provide customer support;

• Maintain and improve our website and services;

• Detect, investigate, and help prevent fraudulent or unauthorized activity;

• Maintain business and transaction records;

• Understand how customers interact with our store;

• Provide marketing communications where permitted and appropriate;

• Comply with applicable legal and regulatory obligations; and

• Protect the rights, property, and security of our customers, business, and services.

3. Shopify and Service Providers

Our online store is powered by Shopify.

We may use service providers to support functions such as website hosting, ecommerce operations, payment processing, shipping, analytics, customer communication, fraud prevention, and other services necessary to operate our business.

These providers may process personal information as necessary to provide their services to us or as otherwise permitted by applicable law.

Their handling of personal information may also be governed by their own privacy practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies that help:

• Operate essential website functionality;

• Maintain shopping cart and checkout functions;

• Remember certain preferences;

• Understand website performance and usage;

• Help prevent fraud and abuse; and

• Support analytics or advertising functions where enabled.

The cookies and privacy controls available to you may depend on your location and the services currently enabled on our store.

Please see our Cookie Policy for additional information.

5. Marketing Communications

Where available and permitted, you may choose to receive marketing communications from Juno & Vale.

You may unsubscribe from marketing emails by using the unsubscribe option included in applicable messages.

Unsubscribing from marketing communications does not prevent us from sending non-marketing communications that are necessary for an existing order, transaction, customer service request, or similar relationship.

6. How We Disclose Information

We may disclose personal information when reasonably necessary to operate our business, including to:

• Shopify and ecommerce service providers;

• Payment processors;

• Shipping and fulfillment providers;

• Technology and website service providers;

• Analytics or marketing service providers where enabled;

• Professional advisers where appropriate; and

• Government, regulatory, or law-enforcement authorities where disclosure is required or permitted by applicable law.

We may also disclose information in connection with a legitimate corporate transaction, such as a reorganization, financing, sale, or transfer of business assets, subject to applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction and business records, resolving disputes, enforcing agreements, preventing fraud, and meeting applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it is processed.

8. Data Security

We use reasonable administrative and technical measures appropriate to our business to help protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Customers should avoid sending sensitive financial information through ordinary email or contact forms.

9. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights or choices concerning your personal information.

These may include rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices provided by applicable law.

Where privacy-management functionality is provided directly through our website, you may also use those tools.

To submit a privacy request, contact:

support@junoandvale.shop

We may need to verify your request before completing it.

Authorized agents may submit requests where permitted by applicable law and subject to appropriate verification.

10. Children's Privacy

Our store is intended for a general consumer audience and is not directed to children for the purpose of collecting their personal information.

If we become aware that personal information has been collected in circumstances requiring deletion or other action under applicable law, we will take appropriate steps.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy or security practices of third-party websites. We encourage customers to review the policies of those services before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or privacy practices.

The current version will be posted on this page with an updated “Last Updated” date.

13. Contact Us

For privacy questions or requests:

Juno & Vale
Operated by JEAN JUMP LLC

Website: junoandvale.shop
Email: support@junoandvale.shop
Phone: +1 (530) 590-0819

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM ET

United States